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Excellent service again from Scott today in Heald Green. Thank you very much Sue..

Spoke to James on behalf of my mum who is hard of hearing, James was really understanding and went round to change her locks on a Sunday within an hour. Really pleased with his work and he called me to make sure everything was ok after. Speedy and really good communication..

Amazing company to work with. Tom & George are extremely helpful and go above and beyond. Would absolutely recommend!.

We were booked in for a call out with Scott. He arrived on time, polite, patient and very professional. A high quality service provided by the engineer. The repair was carried within a couple of hours and he got everything working. Even hoovered up after himself! The fee charged matched the quote exactly. Would definitely recommend to others!.

Really friendly, efficient service - both from the people I spoke to on the phone and from Scott, who fixed our broken door. I wouldn't hesitate to recommend them, or use them again..

Key stuck in door. Andy came round very promptly. He spent over two hours conscientiously drilling out the broken cylinder. There was no damage to the door. Despite going over his expected time he still had time to tidy up and spend time with myself and my wife showing us the correct way to use the keys when locking and unlocking the door. Very professional service..

Our front door would not lock this morning so called City Lock and safe. James was on site within two hours and replaced the locking mechanism. Service was quick friendly and professional. Would definitely use again..

Brilliant service from Scott who assisted with getting our daughter into her home after locking herself out. Very friendly, super fast and prompt. Would highly recommend! .

Having bought several locks from this firm over 20 years ago I called in today as I was having problems with one of the locks. I was delighted that not only could they offer me a replacement lock ,but also if I wanted would fully repair and recondition the old lock to be as good as new. Many thanks to James & Jake for all their help what a fantastic service from a special firm..