James was out to the house with 2 hours and replaced both locks (front & back) within minutes. He also explained and shown me the difference between my previous lock and the lock he installed (giving me great piece of mind this lock is trustworthy and my family will be safe!). I would recommend James and the City Lock & Safe Team to anyone looking to make their home more secure!.

My front door would not lock, found City Lock & Safe online and James was at my house within half an hour. He was very professional, informative and gave good advice. So much so, I had two other door locks done at the time. The pricing was very fair and the work was efficient and tidy. A credit to the company. Will only use this company again when the time arises..

excellent professional friendly and speedy service..

Would highly recommend. Arrived within 30 minutes of original phone call. Andy was professional and helpful he explained everything he was doing and what the problem was. He fixed the faulty gear box and the door is now in good working order. I am a very happy customer and would use this company again. Thankyou..

Great service from James today. He rang ahead to let me know he was on his way, arrived on time and was friendly and polite. He re-aligned and serviced our UPVC door which now opens and closes smoothly again like new. He also made some tweaks to our bifold doors to allow them to close tightly. He gave me some advice on door locks and security. I have already recommended City Lock & Safe to other neighbours and will definitely use them again..

I organised a survey and installation for myself and the members of our local neighbourhood watch group, as there have been multiple break-ins in our area and a lot of my neighbours are elderly and/or on their own. George was brilliant. He used the list I gave him, to arrange the surveys, with all my interested neighbours, where he took the time to explain the benefits of anti snap locks. A group discount was offered and the locks were fitted at times and dates to suit us all. The fitter, James, was extremely punctual and professional and explained everything to me as he fitted the locks. I was given duplicates of all the keys and he made sure my doors were all fitting properly. It was a fantastic service and our watch group have all been thanking me for arranging the service, but the real thanks must go to George, James and City Lock and Safe, for their great service. Highly recommended..

Excellent Service, Scott and Andy attended at our address to install safety locks, their work was fantastic and went above what they needed to to help us. .

James was friendly and efficient, and resolved long-standing issues with a lock in a difficult doorframe. These are the first locksmiths who really saved me money and I'm very grateful. Recommended..

Quick response and quick solution to a lost safe key, Scott was very pleasant and helpful.