Locksmith Heaton Chapel

We had used this company previously for locks, but needed a safe moving. We phoned our alarm people and they immediately recommended using City Lock and Safe. We contacted them on a Thursday afternoon and, on Friday morning, at 11 am prompt as arranged, two very friendly people duly turned up and introduced themselves as Andy and James, They helped us make the final decision as to the best position for the safe and then worked quickly and efficiently, leaving absolutely no mess. We would heartily recommend them for any security needs..

Great 5 star service. Exceptional service, great advice, prompt organisation and fantastic workmanship. I wouldn’t go anywhere else. Happy to support a local family business. Highly recommended.

Scott came quickly after I was locked out late at night. He did the job to a high standard, and took the time to explain what he'd done and make sure I was happy with the job - even though I imagine he'd much rather in bed. Great work.

Great service. Quick response after a break in. Scott the engineer phoned to let us know when he would get here. Ultion locks fitted and new handles. Reasonably priced.

Having read existing reviews of City Lock & Safe, I contacted them regarding our hellish front door, which seemed beyond repair. Within an hour of calling to enquire, Scott arrived at the house and 10 minutes later had serviced the door and lock mechanism and now it feels completely transformed. Every part of my customer experience was positive, everyone I spoke to was incredibly professional and the price was great, particularly considering I had expected that a new lock system would need to be fitted. The engineers bring a card machine with them, so there's no mad dash to get cash and you get a detailed invoice upon completion. If only more businesses operated this well. Happy to endorse and will recommend to any friends in the area who have issues with their locks and doors. Thanks CL&S!.

Just had my locks changed by Scott from City lock & safe and the service provided by Scott was excellent and extremely helpful. Excellent service from start to finish and would highly recommend them to everyone..

We had a safe fitted last year and the service we received from start to finish was exceptional. Recently we've had a problem with the safe and James came out to it today and sorted it promptly and could not have been more helpful. Very pleased with the service we received on both occasions and would highly recommend..

James was friendly and efficient, and resolved long-standing issues with a lock in a difficult doorframe. These are the first locksmiths who really saved me money and I'm very grateful. Recommended..

Really quick and efficient replacement of door locks same day. Scott was very friendly and professional - would definitely recommend.